[작업중지권매뉴얼] 금속노동자를 위한, 작업중지권 이렇게 쓰자

작업중지소책자_내지_인쇄용.pdf

작업중지소책자_표지_인쇄용.pdf





“금속노동자를 위한 작업중지권 매뉴얼


작업중지권 이렇게 쓰자” 


중대재해 예방과 작업중지권 실현을 위한 당장멈춰 팀에서,

2014년부터 3년간에 걸친 연구와 조사 내용을 기반으로 ‘금속노동자를 위한 작업중지권 이렇게 쓰자’ 매뉴얼을 

2016년에 발간했습니다. 


그 동안 판매하던 것을, 파일로 공개합니다. 

노동자 생명과 안전의 최후 보루, 작업중지권을 언제 쓰고 어떻게 사용할 것인가.

노동조합 활동가 및 조합원 교육용으로 적극 추천합니다.

[토론회자료집] 넷마블 노동자의 돌연사, 우연인가 필연인가



2월 9일 열린 토론회 자료집입니다. 

2016 게임산업 노동자의 노동환경 실태에 관한 설문조사 분석 보고서 원문이 포함되어 있습니다. 


20170210_게임산업노동환경실태와개선과제_완.pdf



[연구보고서] 현대증권노동조합 직무스트레스 연구


(최종인쇄본)_170210.pdf


Ⅰ. 실태조사의 배경 및 방법  


1. 실태조사의 배경 

2. 실태조사의 목적 및 방법 

3. 실태조사의 경과 

 


Ⅱ. 현대증권노동조합 조합원들의 노동환경 실태


1. 대외적 환경 

2. 대내적 환경 

3. 현대증권 조합원 노동환경 실태 



Ⅲ. 설문조사 결과 


1. 들어가며

2. 기초인적사항 

3. 노동시간

4. 사회경제적 조건과 만족도

5. 노동조합 및 노사관계

6. 노동강도

7. 건강상태 및 삶의 질

8. 피로도와 우울 증상

9. 조직정의 

10. 직무스트레스

11. 감정노동

12. 소결  



Ⅳ. 면접조사 결과 


1. 면접조사의 목적 

2. 면접 과정 및 면접자 개괄

3. 직무스트레스 요인 

4. 직무스트레스 영향과 대응

5. 소결



Ⅴ. 주요 직무스트레스 발생 요인에 대한 법률적 검토


1. 들어가며

2. 사용자의 건강하고 쾌적한 근무환경 조성 의무

3. 주요 직무스트레스 발생 요인에 대한 법률적 진단



Ⅵ. 결론과 제언


1. 결론

2. 제언 

가. 드러내기-급여와 복지로 해결할 수 없는 욕구가 있다 

나. 조직 정의 강화 방안 

다. 고용 불안의 결과, 평가와 진단 

라. 모든 정책에 성인지적 접근 필요 

마. 위기에 처한 노동자를 위한 긴급 보호 체계 마련

바. 노동조합의 중장기적 정책 및 전략 수립을 통한 대응 

[연구보고서] 공업계 고등학교 실습실 작업환경 실태조사

* 서울노동권익센터 노동권익포럼 자료집 형태입니다. 

* 서울노동권익센터, 서울성모병원 직업환경의학센터 지원으로 

연구소와 청소년노동인권네트워크가 2016년 시행한 

공업계 고등학교 실습실 작업환경 실태조사 결과가 담겨있습니다. 

7회 노동권익포럼 자료집_최종.pdf


[자료집] 근로복지공단 뇌심질환 심의과정의 쟁점과 과제


토론회 자료집입니다. 


뇌심질환_토론회_0919_수정.pdf



[연구 보고서] 자동차부품사 주간연속2교대 시행 현황과 교대제 변화에 의한 영향

* 이 연구는 한국노동안전보건연구소 노동시간센터와 전국금속노동조합 노동연구원이 함께 수행하였습니다. 






Ⅰ. 연구의 목표와 연구 방법1

1. 사업의 배경과 목표1

2. 연구 사업 주요 내용과 방법2

 

Ⅱ. 근무형태변경 이전의 실태와 시사점 -미이행 사업장을 중심으로4

1. 초장시간 노동과 심야노동 문제를 근무형태개선으로5

2. 근무형태개선을 둘러싼 주요 쟁점6

3. 근무형태개선에 대한 미이행 사업장 지회의 대응 9

4. 근무형태개선에 대한 조합원의 요구와 회사의 태도 12

5. 현장 조합원들과의 소통 15

6. 상급조직에 대한 요구 16

7. 소결 18

 

Ⅲ. 근무형태 변화 실태19

1. 금속노조 자동차부품사 근무형태 변경 현황19

2. 금속노조 자동차부품사 근무형태 변경의 특징23

3. 보상 휴가제 도입29

 

Ⅳ. 자동차 부품사 주간연속2교대제 이행과정의 쟁점

 

-Ⅰ. 자동차 부품사 주간연속2교대제 이행과정의 쟁점

- 노동시간 단축을 둘러싼 담론을 중심으로

 

1. 도입배경32

2. 교대제 이행을 둘러싼 각 주체들의 인식지형39

3. 주간연속 2교대제 이행과정에서 나타난 쟁점52

4. 소결59

 

Ⅳ-Ⅱ. 자동차 부품사 주간연속2교대제 이행과정의 쟁점

- 사내하도급/비정규직 문제를 중심으로

1. 교대제 변경과 사내하도급/비정규직 문제62

2. 부품사의 주간연속2교대제 도입과 사내하도급/비정규직 관련 쟁점63

3. 주간연속2교대제를 계기로 한 작업장 구조조정과 도입 부담의 외부 전가64

4. 소결72

 

Ⅳ-Ⅲ. 자동차 부품사 주간연속2교대제 이행과정의 쟁점

- 통상임금을 중심으로

1. 38조원의 쓰나미 설76

2. “현장 반응은 가장 큰 게 임금” : 임금보전에 대한 불안83

3. 시간단축을 위한 카드: 통상임금 투쟁85

4. 부품사의 위치적 한계86

5. 차악의 선택 : 임금보전에의 매몰90

6. 통상임금이 8/8에 미칠 영향과 노동조합의 대응91

 

Ⅴ. 자동차 부품사 주간연속2교대제 이행의 영향

- 건강과 삶의 변화를 중심으로

1. 이행 이전의 삶94

2. 내시간을 갖다99

3. 건강해진 몸100

4. 일상의 변화104

5. 아직은 미완의 변화107

6. 소결114

 

Ⅵ. 자동차 부품사 주간연속2교대제 이행의 영향

- 노동조합 활동과 역할을 중심으로

1. 근무형태 변경이 노동조합 활동에 미치는 영향116

2. 노동조합 역할에 대한 기대122

3. 소결125

 

Ⅶ. 조합원 설문분석

1. 설문 참여자 분포 및 인적, 고용 관련 특성126

2. 주간 연속 2교대제와 노동조건134

3. 주간 연속 2교대제와 생활습관 및 건강상태156

4. 주간 연속 2교대제와 여가 및 생활 변화168

 

Ⅷ. 지회별 설문 분석178

 

Ⅸ. 총괄과 제언187

 

Ⅹ. 부록190

1. 지회 설문지

2. 조합원 설문지

3. 면접지

====================================================================

한국노동안전보건연구소 (Korea Institute of Labor Safety and Health)

서울시 동작구 남부순환로 2019, 501호

Tel : 02-324-8633

Fax : 02-324-8632

E-mail : kilshlabor@gmail.com






[연구 보고서] 2015 현대자동차 판매위원회 직무스트레스 실태조사 2차사업


[현대자동차 판매위원회 직무스트레스 실태조사 2사업 결과 보고서]




. 연구의 목적과 방법

 

 

1. 연구의 배경 1

 

1.1. 1차 사업 조사결과의 요약 1

1.2. 2차 사업의 기획과 목표 7

1) 현장상황과 그 원인에 대한 정확한 진단의 필요성 7

2) 2차 사업의 목적 8

 

 

2. 연구사업 경과 10

 2.1. 1차 사업 결과 선전 10

1) 선전 계획 수립 10

2) 개인결과표 발송 10

3) 판매위원회 소식지 기획선전 10

4) 조합원 교육용 동영상 제작 11

5) 결과 보고 소자보 제작·배포 11

2.2. 직무스트레스 기제 연구 12

1) 사업 설계 12

2) 심층 면접 설계 12

3) 심층 면접 수행 12

4) 초점 집단 면접 13

5) 면접 결과 분석 및 해석 13

6) 설문조사 결과 추가 분석 및 해석 14

 

 

3. 연구 방법 15

 3.1. 질적 연구 방법 15

1) 심층 면접 15

2) 초점 집단 면접 16

 3.2. 설문조사 결과 심층 분석 17

1) 추적 관찰 조사 17

2) 설문조사 추가 분석 17

 



 

. 연구결과

 

 

1. 현대자동차 판매위원회 직무스트레스의 열쇳말

: 정가판매 제도의 실패, 가학적 인사 관리 그리고 노동자의 대응 19

   1.1. 1차 심층 면접 19

1.2. 2차 심층 면접 20

1.3. 초점 집단 면접 22

1.4. 1차 사업 설문조사 결과 추가분석 23

 

 

2. 심층 면접 24

 

2.1. 정가판매 제도의 실패 24

1) 정가판매 제도 도입과 현황 24

2) 조합원들의 인식 26

3) 결과와 영향 29

4) 평가와 대응 - 드러나지 않은 목소리들 31

5) 소결 33

2.2. 가학적 인사 관리 34

1) 가학적 인사 관리의 정의와 사례 34

2) 가학적 인사 관리의 양상 36

3) 가학적 인사 관리의 영향 43

4) 평가와 대응 44

5) 소결 46

   2.3 판매위원회 노동자들의 인식과 대응 48

1) 노동자들의 인식 48

2) 노동자들의 대응 양상 56

3) 소결 60

 

 

3. 초점 집단 면접 62

 

3.1. 정가판매 제도 62

1) 폐기할 수 없는 정가판매 제도 62

2) 정가판매 제도의 개선 방안 63

   3.2. 시장 질서 확립 방안 66

1) 판매 주체들 간의 대화를 통한 시장 질서에 대한 동의 66

2) 대리점 소장 판권 제한 67

3) 대리점 노동자와의 연대 68

    3.3. 실적중심 구조 69

1) 실적중심 구조가 보다 근본적인 문제 69

2) 실적 압박 중심의 구조 개선 방안 70

    3.4. 소결 71

 

 

4. 추적 관찰 조사 72

 

4.1. 추적 관찰 조사 대상자 및 특성 72

1) 추적 관찰 조사 대상자 72

2) 대상자 특성 72

   4.2. 주요 직무스트레스 요인 변화 73

4.3. 직무스트레스 요인 변화에 따른 직장 내 폭력 73

1) 직무 불안정 영역의 직무스트레스 요인 변화에 따른 직장 내 폭력 74

2) 조직체계 영역의 직무스트레스 요인 변화에 따른 직장 내 폭력 74

3) 관계갈등 영역의 직무스트레스 요인 변화와 직장 내 폭력 75

   4.4. 건강과의 연관성 75

1) 직무 불안정 영역의 직무스트레스 요인 변화에 따른 건강 76

2) 조직 체계 영역의 직무스트레스 요인 변화에 따른 건강 76

3) 관계갈등 영역의 직무스트레스 요인 변화에 따른 건강 77

4) 건강 결과 요약 77 

4.5. 소결 78

 

 

5. 설문조사 추가 분석 80

 

5.1. 분석의 목적 80

5.2. 분석 방법 80

5.3. 분석 결과 82

1) 직무스트레스 요인에 따른 건강 지표 82

2) 가학적 인사 관리의 경험에 따른 건강 지표 91

3) 감정노동, 정신적 소진감, 직장 내 폭력 경험에 따른 건강 지표 98

 

 


 

. 결론 및 제언

 

 

1. 결론 102

 

1.1 직무스트레스의 두 기제 : 정가판매 제도의 실패와 가학적 인사 관리 102

1.2. 직무스트레스의 결과 : 불안과 갈등 103

1.3. 조합원의 대응 : 조직되어야 할 목소리들 104

 

 

2. 제언 106

1.1. 직무스트레스와 노동 인권 침해의 원인 해결하기 106

1) 가학적 인사 관리 중단과 노동 인권 복원 106

2) 근시안적인 판매 정책과 실적 중심 구조 개혁 106

3) 정가판매 제도에 대한 평가와 일관된 판매 정책 수립 107

1.2. 위기에 처한 노동자를 위한 긴급 보호 체계 마련 107

1.3. 노동자 상호 신뢰와 공동 경험의 복원 108


====================================================================


한국노동안전보건연구소 (Korea Institute of Labor Safety and Health)


서울시 동작구 남부순환로 2019, 501호


Tel : 02-324-8633


Fax : 02-324-8632


E-mail : kilshlabor@gmail.com




[연구 보고서] K전기 / I콘트럴스 장시간노동의 주요원인 조사결과


[K전기 / I콘트럴스 장시간노동의 주요원인 조사결과]

* 이 연구는 한국노동안전보건연구소 노동시간센터가
 수행하였습니다

장시간노동시간요인조사결과_201506.pdf




[목차]Ⅰ. 조사의 목적과 방법

1. 조사의 배경과 목적

1.1. 조사의 배경

1.2. 조사의 목적

2. 조사의 방법과 내용

2.1. 조사의 방법

2.2. 조사의 내용

3. 조사의 사업경과


Ⅱ. 설문조사 분석 결과

1. 설문 참여자 분포 및 인적, 소득, 고용관련 특성

2. 노동시간

3. 잔업 및 특근

4. 장시간 노동 감수성 


Ⅲ. 요약 및 제언


===================================================

한국노동안전보건연구소 (Korea Institute of Labor Safety and Health)


서울시 동작구 남부순환로 2019, 501호


Tel : 02-324-8633


Fax : 02-324-8632


E-mail : kilshlabor@gmail.com



[연구 보고서] 2014 현대자동차 판매위원회 직무스트레스 실태조사

2014 현대자동차 판매위원회 직무스트레스 실태조사 연구사업 결과 보고서



2014현대차 판매위원회 직무스트레스 실태조사 결과보고서.pdf




Ⅰ. 연구의 목적과 방법 ······························································································· 1


1. 연구의 배경과 목적 ································································································ 1

 1) 연구의 배경 ········································································································· 1

 2) 연구의 목적 ········································································································· 4


2. 연구사업의 경과 ····································································································· 4

 1) 사업 설계 ············································································································· 5

 2) 설문 설계 ············································································································· 5

 3) 조합원 교육과 현장 선전·························································································· 5

 4) 설문조사 ·············································································································· 7

 5) 조사 결과 분석 및 해석 ··························································································· 7


3. 연구의 방법과 내용·································································································· 8

 1) 연구의 방법 ·········································································································· 8

 2) 조사의 주요 내용과 사용 설문도구 ············································································ 8



Ⅱ. 설문 분석 결과 ···································································································· 18


1. 기초 인적 사항 ······································································································ 18


2. 직무스트레스 요인 ································································································· 23

 1) 남성 노동자의 직무스트레스 요인 평가 결과 ······························································ 24

 2) 여성 노동자의 직무스트레스 요인 평가 결과 ······························································ 27

 3) 판매위원회 노동자들의 직무스트레스 요인 특성 ························································· 30


3.노동과 휴식 ·········································································································· · 31

 1) 노동시간 ·············································································································· 31

 2) 휴일과 주말 근무 ····································································································33

 3) 가사일 및 가족 돌봄 ································································································34

 4) 여가활동 ···············································································································37

 5) 여가생활의 장애물 ··································································································42

 6) 사회적 필요에 따른 노동시간의 적정성 ······································································ 44

4. 노동강도 ················································································································46

 1) 노동강도에 대한 평가 ····························································································· 46

 2) 업무 후 소진 ··········································································································48

 3) 노동강도 강화 원인 ·································································································48

 4) 적정 노동강도 ······································································································· 52


5. 노동조건의 변화 ····································································································· 53

 1) 노동시간의 변화 ···································································································· 53

 2) 노동 밀도 ············································································································· 54

 3) 현장통제 ···············································································································55

 4) 업무 관련 갈등 ·······································································································56


6. 현장통제 및 직장 내 괴롭힘 ······················································································ 57


7. 감정 노동 ···············································································································60


8. 사회경제적 조건 ······································································································63

 1) 임금 수준과 안정성 ·································································································63

 2) 영업활동을 위한 개인 지출 ·······················································································67

 3) 가구 소득과 지출, 경제적 필요 충족 ···········································································69

 4) 생활상의 애로사항 ··································································································74

 5) 주관적 사회적 지위 ·································································································77


9. 건강 관련 행동 및 생활 습관 ······················································································80

 1) 흡연 ·····················································································································80

 2) 음주 ·····················································································································83

 3) 운동 ·····················································································································84


10. 건강진단과 재해 발생 현황 분석 ···············································································87

 1) 모 지회 2013년도 건강진단 결과 분석 ········································································87

 2) 산업재해 및 사망 자료 검토 ······················································································88


11. 각종 건강 지표 ······································································································91

 1) 체질량지수 ············································································································91

 2) 만성질환 유병률 ·····································································································91

 3) 주관적 건강상태 ·····································································································94

 4) 아파서 일하지 못한 날, 아픈데도 출근한 날 ································································ 95

 5) 근골격계 증상 ········································································································97

 6) 우울증 ··················································································································100

 7) 자살에 대한 생각과 시도 ··························································································102



Ⅲ. 결론 및 제언 ····································································································104


1. 직무스트레스 요인 ····································································································104

2. 노동조건 ·················································································································105

3. 사회적 건강 ·············································································································107

4. 건강 행동 및 건강 지표 ····························································································· 109


5. 제언 : 직무스트레스 예방을 위하여 ············································································· 110

 1) 직무 불안정 요인에 대한 심층 분석 ············································································ 111

 2) 현장통제 양상의 변화에 대한 진단과 대안 마련 ···························································· 111

 3) 실적 중심의 구조 심화에 대한 대응 ············································································ 112

 4) 실질적인 노동자 건강 보호와 예방책 마련 ··································································· 112

 5) 연구 결과의 현장 소통 ····························································································· 113



※ 참고자료 ················································································································ 114


<부록1> 연구사업 세부일정 ·························································································· 115

<부록2> 연구참여 설명서 ····························································································· 118

<부록3> 연구참여 동의서 ····························································································· 119

<부록4> 설문지··········································································································· 120


====================================================================


한국노동안전보건연구소 (Korea Institute of Labor Safety and Health)


서울시 동작구 남부순환로 2019, 501호


Tel : 02-324-8633


Fax : 02-324-8632


E-mail : kilshlabor@gmail.com



[연구 보고서] 2013년 두원정공 근골격계 유해요인 조사

<<보고서 다운받기>>

◐ 목 차 ◑


제1장 조사의 내용 및 방법 ······················································································ 1
1. 조사의 배경 ························································································································ 1
2. 조사의 목적 ························································································································ 1
3. 조사연구의 방법 ················································································································ 2
3.1. 조사 흐름 ···················································································································· 2
3.2. 구체적 조사방법 ········································································································ 3

제2장 조사결과 ············································································································ 4
1. 설문조사 결과 ···················································································································· 4
1.1. 설문조사 방법 ············································································································ 4
1.2. 설문조사 항목 ············································································································ 4
2. 지난 10년간의 현장 개선 평가 ·················································································· 21
2.1. 문제의식과 연구 목적 ···························································································· 21
2.2. 조사 방법 ·················································································································· 22
2.3. 조사 결과 ·················································································································· 26

3. 근골격계질환 산재요양자 실태 조사 ········································································· 26
3.1. 연구의 배경 및 목적 ······························································································ 26
3.2. 대상 및 방법 ············································································································ 28
3.3. 결과 ···························································································································· 29
3.4. 평가와 제언 ·············································································································· 42

4. 근골격계 위험요인 주관적 평가 결과 ······································································· 45
4.1. 목적과 배경 ·············································································································· 45
4.2. 방법 ···························································································································· 46
4.3. 결과 ···························································································································· 49

5. 인간공학평가 결과 ········································································································· 55
5.1. 평가방법 ···················································································································· 56
5.2. VE 부서에 대한 평가 ···························································································· 59
5.3. PE 부서 ···················································································································· 68
5.4. 노즐과 열처리 등 ···································································································· 77

5.5. 인간공학평가 결과 종합 및 제언 ········································································ 83

제3장 결론 및 제언

 

 

 

한국노동안전보건연구소 (Korea Institute of Labor Safety and Health)

서울시 동작구 남부순환로 2019, 501호

Tel : 02-324-8633

Fax : 02-324-8632

E-mail : kilshlabor@gmail.com

 

[연구보고서] 2013 코스파 직업성 근골격계질환 유해요인조사 연구

[2013]코스파_근골유해요인조사.pdf



< 목 차 >

 

제1장 조사의 목적 및 방법 ························································································ 1

1. 조사의 배경 ························································································································ 1

2. 조사의 목적 ························································································································ 1

3. 조사 연구의 방법 ·············································································································· 2

3.1. 조사 흐름 ···················································································································· 2

3.2. 구체적 조사방법 ········································································································· 3


제2장 근골격계 유해요인조사 개요 ········································································ 14

1. 근골격계 질환의 개요 ···································································································· 14

1.1. 근골격계 질환이란? ······························································································· 14

1.2. 근골격계 질환의 원인 ····························································································· 14

2. 근골격계 질환 유해요인조사 - 관련법령 ·································································· 15

3. 근골격계 부담작업의 범위 (노동부 고시) ·································································· 19


제3장 조사결과 ··········································································································· 25

1. 설문조사 ························································································································· 25

1.1. 설문의 배포와 수거 ································································································· 25

1.2. 기초 인적 사항과 생활 습관 ················································································· 25

1.3. 노동시간 ···················································································································· 29

1.4. 노동강도 ···················································································································· 32

1.5. 작업 조건 ·················································································································· 34

1.6. 근골격계 증상 ········································································································ 38

1.7. 직무스트레스와 사회심리적 스트레스 ·································································· 42

1.8. 결론 ···························································································································· 44


2. 의사 진찰 ······················································································································· 46

2.1. 목적 및 방법 ············································································································ 46

2.2. 결과 ···························································································································· 46


3. 인간공학평가 ················································································································· 51

3.1. 평가방법 ···················································································································· 51

3.2. 전체적인 평가 ·········································································································· 51

3.3. 공정별 평가 ·············································································································· 57


제4장 결론 및 제언 ··································································································· 96


1. 결론 ··································································································································· 96

1.1. 심각한 코스파 노동자들의 근골격계 질환 ························································ 96

1.2. 제대로 치료받지 못하고 있는 코스파 노동자들 ················································ 96

1.3. 심각한 수준의 인간공학적 위험요인 ···································································· 97

1.4. 근골격계 질환을 악화시키는 노동조건들 ···························································· 97


2. 제언 ··································································································································· 98

2.1. 근골격계 질환에 대한 종합적인 대책 마련 ························································ 98

2.2. 근골격계 유증상자에 대한 의학적 조치 ······························································ 98

2.3. 인간공학적 위험요인 저감을 위한 작업환경개선 ·············································· 99

2.4. 근골격계 질환을 근본적으로 예방하기 위한 노동조건 개선 ························· 100


====================================================================


한국노동안전보건연구소 (Korea Institute of Labor Safety and Health)


서울시 동작구 남부순환로 2019, 501호


Tel : 02-324-8633


Fax : 02-324-8632


E-mail : kilshlabor@gmail.com



[연구 보고서] 2013 외국계 제약영업 노동자들의 직무스트레스 및 노동강도를 통해 살펴본 노동조건 개선방안 연구

2013 외국계 제약영업 노동자들의 직무스트레스 및 노동강도를 통해 살펴본 노동조건 개선방안 연구


[2013]외국계_제약_영업_직무스트레스_노동강도.pdf



목차


Ⅰ. 연구의 목적과 방법 6

 

1. 연구 배경과 목적 6

1) 연구의 배경 6

2) 연구의 목적 10

2. 연구의 방법과 내용 11

1) 연구의 방법 11

2) 연구의 내용 14

3) 한국민주제약노동조합 현황 15

 

3. 연구사업 경과 17

 

 

Ⅱ. 설문조사 분석 결과 18

 

1. 설문조사 개요 18

1) 설문의 의도 및 목적 18

2) 설문 대상 및 조사방법 18

3) 설문조사 내용 19

 

2. 설문조사 결과 23

1) 설문 참여자 분포 및 인적 특성 23

2) 사회경제적 조건 28

3) 노동강도 37

4) 직무스트레스 45

5) 감정노동 67

6) 사회심리적 스트레스 69

7) 우울수준 71

8) 음주평가 73

 

 

Ⅲ. 심층인터뷰 분석 결과 77

 

1. 심층인터뷰 개요 77

1) 심층인터뷰 의의 및 목적 77

2) 심층인터뷰 대상 및 방법 77

3) 심층인터뷰 내용 78

 

2. 심층인터뷰 분석 및 시사점 79

1) 제약산업 정책 및 환경 변화가 반영되지 않는 영업목표 부과, 실적 부담 79

2) 상시적 고용불안에 따른 불안감 증폭 83

3) 영업외 부수적 업무의 증가 - 비공식적 노동시간의 증가 85

4) 현실과 괴리된 윤리규정 - 자부담, 회사의 책임전가 88

5) 고객, 거래처를 응대해야 하는 감정노동 94

6) 회사의 지원 부족, 내근직과 관계 갈등 96

 

Ⅳ. 제언 99


====================================================================


한국노동안전보건연구소 (Korea Institute of Labor Safety and Health)


서울시 동작구 남부순환로 2019, 501호


Tel : 02-324-8633


Fax : 02-324-8632


E-mail : kilshlabor@gmail.com

[연구 보고서] 2013 전북버스운전노동자 노동조건 실태조사 보고서

2013 전북버스운전노동자 노동조건 실태조사 보고서

[2013]전북_버스_노동조건_실태조사.pdf


1.
서론························································1

(1) 연구 배경 및 목적 ···············································1

(2) 연구 내용 및 방법················································2

2. 설문조사 분석 결과···········································3

(1) 설문 조사 분석··················································3

 () 설문 참여자 기초 특성··········································3

 () 근무 형태 및 노동시간··········································5

 () 임금 ························································9

 () 직업 만족도··················································11

 () 운행 환경···················································12

 () 노동강도 및 건강 실태·········································15

 () 격일 근무에 따른 일과·········································19

 () 수면 평가···················································21

 () 노사관계 ···················································24

 

3. 심층 면접 결과··············································28

 (1) 심층 면접 개요·················································28

 (2) 심층 면접 분석·················································28

 () 근무 형태 및 노동시간·········································28

 () 임금 ·······················································30

 () 운행 환경···················································35

 () 격일 근무에 따른 일과 ········································37

 () 노사관계 ···················································39

 () 스트레스 및 감정노동 ·········································42

 () 기타 ·······················································44

  

4. 현장 조사 결과··············································45

 (1) 현장 조사 개요·················································45

 (2) 현장 조사 분석·················································45

 () 휴게공간····················································45

 () 식당 ·······················································46

 () 화장실······················································47

 () 버스노동자의 일과············································47

 (3) 현장조사원 수기·················································50

 

5. 제언·······················································52

 (1) 노동시간 단축을 위한 교대근무 개선·······························52

 (2) 공영제와 임금현실화·············································53

 (3) 휴게시간 확보··················································53

 (4) ·종점지 식당, 화장실, 휴게시설··································54

 (5) 노선개편·······················································55

 

=============================


한국노동안전보건연구소 (Korea Institute of Labor Safety and Health)


서울시 동작구 남부순환로 2019, 501호


Tel : 02-324-8633


Fax : 02-324-8632


E-mail : kilshlabor@gmail.com