[연구 보고서] 2015 현대자동차 판매위원회 직무스트레스 실태조사 2차사업




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이 저작물은 크리에이티브 커먼즈 저작자표시-비영리-변경금지 4.0 국제 라이선스에 따라 이용할 수 있습니다.



[직무스트레스 실태조사 2사업 결과 보고서]


. 연구의 목적과 방법

 

 

1. 연구의 배경 1

 

1.1. 1차 사업 조사결과의 요약 1

1.2. 2차 사업의 기획과 목표 7

1) 현장상황과 그 원인에 대한 정확한 진단의 필요성 7

2) 2차 사업의 목적 8

 

 

2. 연구사업 경과 10

 2.1. 1차 사업 결과 선전 10

1) 선전 계획 수립 10

2) 개인결과표 발송 10

3) 판매위원회 소식지 기획선전 10

4) 조합원 교육용 동영상 제작 11

5) 결과 보고 소자보 제작·배포 11

2.2. 직무스트레스 기제 연구 12

1) 사업 설계 12

2) 심층 면접 설계 12

3) 심층 면접 수행 12

4) 초점 집단 면접 13

5) 면접 결과 분석 및 해석 13

6) 설문조사 결과 추가 분석 및 해석 14

 

 

3. 연구 방법 15

 3.1. 질적 연구 방법 15

1) 심층 면접 15

2) 초점 집단 면접 16

 3.2. 설문조사 결과 심층 분석 17

1) 추적 관찰 조사 17

2) 설문조사 추가 분석 17

 



 

. 연구결과

 

 

1. 현대자동차 판매위원회 직무스트레스의 열쇳말

: 정가판매 제도의 실패, 가학적 인사 관리 그리고 노동자의 대응 19

   1.1. 1차 심층 면접 19

1.2. 2차 심층 면접 20

1.3. 초점 집단 면접 22

1.4. 1차 사업 설문조사 결과 추가분석 23

 

 

2. 심층 면접 24

 

2.1. 정가판매 제도의 실패 24

1) 정가판매 제도 도입과 현황 24

2) 조합원들의 인식 26

3) 결과와 영향 29

4) 평가와 대응 - 드러나지 않은 목소리들 31

5) 소결 33

2.2. 가학적 인사 관리 34

1) 가학적 인사 관리의 정의와 사례 34

2) 가학적 인사 관리의 양상 36

3) 가학적 인사 관리의 영향 43

4) 평가와 대응 44

5) 소결 46

   2.3 판매위원회 노동자들의 인식과 대응 48

1) 노동자들의 인식 48

2) 노동자들의 대응 양상 56

3) 소결 60

 

 

3. 초점 집단 면접 62

 

3.1. 정가판매 제도 62

1) 폐기할 수 없는 정가판매 제도 62

2) 정가판매 제도의 개선 방안 63

   3.2. 시장 질서 확립 방안 66

1) 판매 주체들 간의 대화를 통한 시장 질서에 대한 동의 66

2) 대리점 소장 판권 제한 67

3) 대리점 노동자와의 연대 68

    3.3. 실적중심 구조 69

1) 실적중심 구조가 보다 근본적인 문제 69

2) 실적 압박 중심의 구조 개선 방안 70

    3.4. 소결 71

 

 

4. 추적 관찰 조사 72

 

4.1. 추적 관찰 조사 대상자 및 특성 72

1) 추적 관찰 조사 대상자 72

2) 대상자 특성 72

   4.2. 주요 직무스트레스 요인 변화 73

4.3. 직무스트레스 요인 변화에 따른 직장 내 폭력 73

1) 직무 불안정 영역의 직무스트레스 요인 변화에 따른 직장 내 폭력 74

2) 조직체계 영역의 직무스트레스 요인 변화에 따른 직장 내 폭력 74

3) 관계갈등 영역의 직무스트레스 요인 변화와 직장 내 폭력 75

   4.4. 건강과의 연관성 75

1) 직무 불안정 영역의 직무스트레스 요인 변화에 따른 건강 76

2) 조직 체계 영역의 직무스트레스 요인 변화에 따른 건강 76

3) 관계갈등 영역의 직무스트레스 요인 변화에 따른 건강 77

4) 건강 결과 요약 77 

4.5. 소결 78

 

 

5. 설문조사 추가 분석 80

 

5.1. 분석의 목적 80

5.2. 분석 방법 80

5.3. 분석 결과 82

1) 직무스트레스 요인에 따른 건강 지표 82

2) 가학적 인사 관리의 경험에 따른 건강 지표 91

3) 감정노동, 정신적 소진감, 직장 내 폭력 경험에 따른 건강 지표 98

 

 


 

. 결론 및 제언

 

 

1. 결론 102

 

1.1 직무스트레스의 두 기제 : 정가판매 제도의 실패와 가학적 인사 관리 102

1.2. 직무스트레스의 결과 : 불안과 갈등 103

1.3. 조합원의 대응 : 조직되어야 할 목소리들 104

 

 

2. 제언 106

1.1. 직무스트레스와 노동 인권 침해의 원인 해결하기 106

1) 가학적 인사 관리 중단과 노동 인권 복원 106

2) 근시안적인 판매 정책과 실적 중심 구조 개혁 106

3) 정가판매 제도에 대한 평가와 일관된 판매 정책 수립 107

1.2. 위기에 처한 노동자를 위한 긴급 보호 체계 마련 107

1.3. 노동자 상호 신뢰와 공동 경험의 복원 108




[연구 보고서] K전기 / I콘트럴스 장시간노동의 주요원인 조사결과


크리에이티브 커먼즈 라이선스
이 저작물은 크리에이티브 커먼즈 저작자표시-비영리-변경금지 4.0 국제 라이선스에 따라 이용할 수 있습니다.


* 이 연구는 한국노동안전보건연구소 노동시간센터가 수행하였습니다. 


[목차]

Ⅰ. 조사의 목적과 방법

1. 조사의 배경과 목적

1.1. 조사의 배경

1.2. 조사의 목적

2. 조사의 방법과 내용

2.1. 조사의 방법

2.2. 조사의 내용

3. 조사의 사업경과


Ⅱ. 설문조사 분석 결과

1. 설문 참여자 분포 및 인적, 소득, 고용관련 특성

2. 노동시간

3. 잔업 및 특근

4. 장시간 노동 감수성 


Ⅲ. 요약 및 제언




[연구 보고서] 2014 현대자동차 판매위원회 직무스트레스 실태조사




2014 현대자동차 판매위원회 직무스트레스 실태조사 연구사업 결과 보고서


크리에이티브 커먼즈 라이선스
2014 현대자동차 판매위원회 직무스트레스 실태조사 연구사업 결과 보고서

 크리에이티브 커먼즈 저작자표시-비영리-변경금지 4.0 국제 라이선스에 따라 이용할 수 있습니다.




Ⅰ. 연구의 목적과 방법 ······························································································· 1


1. 연구의 배경과 목적 ································································································ 1

 1) 연구의 배경 ········································································································· 1

 2) 연구의 목적 ········································································································· 4


2. 연구사업의 경과 ····································································································· 4

 1) 사업 설계 ············································································································· 5

 2) 설문 설계 ············································································································· 5

 3) 조합원 교육과 현장 선전·························································································· 5

 4) 설문조사 ·············································································································· 7

 5) 조사 결과 분석 및 해석 ··························································································· 7


3. 연구의 방법과 내용·································································································· 8

 1) 연구의 방법 ·········································································································· 8

 2) 조사의 주요 내용과 사용 설문도구 ············································································ 8



Ⅱ. 설문 분석 결과 ···································································································· 18


1. 기초 인적 사항 ······································································································ 18


2. 직무스트레스 요인 ································································································· 23

 1) 남성 노동자의 직무스트레스 요인 평가 결과 ······························································ 24

 2) 여성 노동자의 직무스트레스 요인 평가 결과 ······························································ 27

 3) 판매위원회 노동자들의 직무스트레스 요인 특성 ························································· 30


3.노동과 휴식 ·········································································································· · 31

 1) 노동시간 ·············································································································· 31

 2) 휴일과 주말 근무 ····································································································33

 3) 가사일 및 가족 돌봄 ································································································34

 4) 여가활동 ···············································································································37

 5) 여가생활의 장애물 ··································································································42

 6) 사회적 필요에 따른 노동시간의 적정성 ······································································ 44

4. 노동강도 ················································································································46

 1) 노동강도에 대한 평가 ····························································································· 46

 2) 업무 후 소진 ··········································································································48

 3) 노동강도 강화 원인 ·································································································48

 4) 적정 노동강도 ······································································································· 52


5. 노동조건의 변화 ····································································································· 53

 1) 노동시간의 변화 ···································································································· 53

 2) 노동 밀도 ············································································································· 54

 3) 현장통제 ···············································································································55

 4) 업무 관련 갈등 ·······································································································56


6. 현장통제 및 직장 내 괴롭힘 ······················································································ 57


7. 감정 노동 ···············································································································60


8. 사회경제적 조건 ······································································································63

 1) 임금 수준과 안정성 ·································································································63

 2) 영업활동을 위한 개인 지출 ·······················································································67

 3) 가구 소득과 지출, 경제적 필요 충족 ···········································································69

 4) 생활상의 애로사항 ··································································································74

 5) 주관적 사회적 지위 ·································································································77


9. 건강 관련 행동 및 생활 습관 ······················································································80

 1) 흡연 ·····················································································································80

 2) 음주 ·····················································································································83

 3) 운동 ·····················································································································84


10. 건강진단과 재해 발생 현황 분석 ···············································································87

 1) 모 지회 2013년도 건강진단 결과 분석 ········································································87

 2) 산업재해 및 사망 자료 검토 ······················································································88


11. 각종 건강 지표 ······································································································91

 1) 체질량지수 ············································································································91

 2) 만성질환 유병률 ·····································································································91

 3) 주관적 건강상태 ·····································································································94

 4) 아파서 일하지 못한 날, 아픈데도 출근한 날 ································································ 95

 5) 근골격계 증상 ········································································································97

 6) 우울증 ··················································································································100

 7) 자살에 대한 생각과 시도 ··························································································102



Ⅲ. 결론 및 제언 ····································································································104


1. 직무스트레스 요인 ····································································································104

2. 노동조건 ·················································································································105

3. 사회적 건강 ·············································································································107

4. 건강 행동 및 건강 지표 ····························································································· 109


5. 제언 : 직무스트레스 예방을 위하여 ············································································· 110

 1) 직무 불안정 요인에 대한 심층 분석 ············································································ 111

 2) 현장통제 양상의 변화에 대한 진단과 대안 마련 ···························································· 111

 3) 실적 중심의 구조 심화에 대한 대응 ············································································ 112

 4) 실질적인 노동자 건강 보호와 예방책 마련 ··································································· 112

 5) 연구 결과의 현장 소통 ····························································································· 113



※ 참고자료 ················································································································ 114


<부록1> 연구사업 세부일정 ·························································································· 115

<부록2> 연구참여 설명서 ····························································································· 118

<부록3> 연구참여 동의서 ····························································································· 119

<부록4> 설문지··········································································································· 120




[연구 보고서] 2013년 두원정공 근골격계 유해요인 조사

 

◐ 목 차 ◑


제1장 조사의 내용 및 방법 ······················································································ 1
1. 조사의 배경 ························································································································ 1
2. 조사의 목적 ························································································································ 1
3. 조사연구의 방법 ················································································································ 2
3.1. 조사 흐름 ···················································································································· 2
3.2. 구체적 조사방법 ········································································································ 3

제2장 조사결과 ············································································································ 4
1. 설문조사 결과 ···················································································································· 4
1.1. 설문조사 방법 ············································································································ 4
1.2. 설문조사 항목 ············································································································ 4
2. 지난 10년간의 현장 개선 평가 ·················································································· 21
2.1. 문제의식과 연구 목적 ···························································································· 21
2.2. 조사 방법 ·················································································································· 22
2.3. 조사 결과 ·················································································································· 26

3. 근골격계질환 산재요양자 실태 조사 ········································································· 26
3.1. 연구의 배경 및 목적 ······························································································ 26
3.2. 대상 및 방법 ············································································································ 28
3.3. 결과 ···························································································································· 29
3.4. 평가와 제언 ·············································································································· 42

4. 근골격계 위험요인 주관적 평가 결과 ······································································· 45
4.1. 목적과 배경 ·············································································································· 45
4.2. 방법 ···························································································································· 46
4.3. 결과 ···························································································································· 49

5. 인간공학평가 결과 ········································································································· 55
5.1. 평가방법 ···················································································································· 56
5.2. VE 부서에 대한 평가 ···························································································· 59
5.3. PE 부서 ···················································································································· 68
5.4. 노즐과 열처리 등 ···································································································· 77

5.5. 인간공학평가 결과 종합 및 제언 ········································································ 83

제3장 결론 및 제언


====================================================================

한국노동안전보건연구소 (Korea Institute of Labor Safety and Health)

서울시 동작구 사당동 64-140

Tel : 02-324-8633

Fax : 02-324-8632

E-mail : laborr@jinbo.net




[연구보고서] 2013 코스파 직업성 근골격계질환 유해요인조사 연구


< 목 차 >

 

제1장 조사의 목적 및 방법 ························································································ 1

1. 조사의 배경 ························································································································ 1

2. 조사의 목적 ························································································································ 1

3. 조사 연구의 방법 ·············································································································· 2

3.1. 조사 흐름 ···················································································································· 2

3.2. 구체적 조사방법 ········································································································· 3


제2장 근골격계 유해요인조사 개요 ········································································ 14

1. 근골격계 질환의 개요 ···································································································· 14

1.1. 근골격계 질환이란? ······························································································· 14

1.2. 근골격계 질환의 원인 ····························································································· 14

2. 근골격계 질환 유해요인조사 - 관련법령 ·································································· 15

3. 근골격계 부담작업의 범위 (노동부 고시) ·································································· 19


제3장 조사결과 ··········································································································· 25

1. 설문조사 ························································································································· 25

1.1. 설문의 배포와 수거 ································································································· 25

1.2. 기초 인적 사항과 생활 습관 ················································································· 25

1.3. 노동시간 ···················································································································· 29

1.4. 노동강도 ···················································································································· 32

1.5. 작업 조건 ·················································································································· 34

1.6. 근골격계 증상 ········································································································ 38

1.7. 직무스트레스와 사회심리적 스트레스 ·································································· 42

1.8. 결론 ···························································································································· 44


2. 의사 진찰 ······················································································································· 46

2.1. 목적 및 방법 ············································································································ 46

2.2. 결과 ···························································································································· 46


3. 인간공학평가 ················································································································· 51

3.1. 평가방법 ···················································································································· 51

3.2. 전체적인 평가 ·········································································································· 51

3.3. 공정별 평가 ·············································································································· 57


제4장 결론 및 제언 ··································································································· 96


1. 결론 ··································································································································· 96

1.1. 심각한 코스파 노동자들의 근골격계 질환 ························································ 96

1.2. 제대로 치료받지 못하고 있는 코스파 노동자들 ················································ 96

1.3. 심각한 수준의 인간공학적 위험요인 ···································································· 97

1.4. 근골격계 질환을 악화시키는 노동조건들 ···························································· 97


2. 제언 ··································································································································· 98

2.1. 근골격계 질환에 대한 종합적인 대책 마련 ························································ 98

2.2. 근골격계 유증상자에 대한 의학적 조치 ······························································ 98

2.3. 인간공학적 위험요인 저감을 위한 작업환경개선 ·············································· 99

2.4. 근골격계 질환을 근본적으로 예방하기 위한 노동조건 개선 ························· 100


====================================================================

한국노동안전보건연구소 (Korea Institute of Labor Safety and Health)

서울시 동작구 사당동 64-140

Tel : 02-324-8633

Fax : 02-324-8632

E-mail : laborr@jinbo.net




[연구 보고서] 2013 외국계 제약영업 노동자들의 직무스트레스 및 노동강도를 통해 살펴본 노동조건 개선방안 연구


목차


Ⅰ. 연구의 목적과 방법 6

 

1. 연구 배경과 목적 6

1) 연구의 배경 6

2) 연구의 목적 10

2. 연구의 방법과 내용 11

1) 연구의 방법 11

2) 연구의 내용 14

3) 한국민주제약노동조합 현황 15

 

3. 연구사업 경과 17

 

 

Ⅱ. 설문조사 분석 결과 18

 

1. 설문조사 개요 18

1) 설문의 의도 및 목적 18

2) 설문 대상 및 조사방법 18

3) 설문조사 내용 19

 

2. 설문조사 결과 23

1) 설문 참여자 분포 및 인적 특성 23

2) 사회경제적 조건 28

3) 노동강도 37

4) 직무스트레스 45

5) 감정노동 67

6) 사회심리적 스트레스 69

7) 우울수준 71

8) 음주평가 73

 

 

Ⅲ. 심층인터뷰 분석 결과 77

 

1. 심층인터뷰 개요 77

1) 심층인터뷰 의의 및 목적 77

2) 심층인터뷰 대상 및 방법 77

3) 심층인터뷰 내용 78

 

2. 심층인터뷰 분석 및 시사점 79

1) 제약산업 정책 및 환경 변화가 반영되지 않는 영업목표 부과, 실적 부담 79

2) 상시적 고용불안에 따른 불안감 증폭 83

3) 영업외 부수적 업무의 증가 - 비공식적 노동시간의 증가 85

4) 현실과 괴리된 윤리규정 - 자부담, 회사의 책임전가 88

5) 고객, 거래처를 응대해야 하는 감정노동 94

6) 회사의 지원 부족, 내근직과 관계 갈등 96

 

Ⅳ. 제언 99


====================================================================

한국노동안전보건연구소 (Korea Institute of Labor Safety and Health)

서울시 동작구 사당동 64-140

Tel : 02-324-8633

Fax : 02-324-8632

E-mail : laborr@jinbo.net





[연구 보고서] 2013 전북버스운전노동자 노동조건 실태조사 보고서


차례

 

1. 서론························································1

(1) 연구 배경 및 목적 ···············································1

(2) 연구 내용 및 방법················································2

2. 설문조사 분석 결과···········································3

(1) 설문 조사 분석··················································3

 () 설문 참여자 기초 특성··········································3

 () 근무 형태 및 노동시간··········································5

 () 임금 ························································9

 () 직업 만족도··················································11

 () 운행 환경···················································12

 () 노동강도 및 건강 실태·········································15

 () 격일 근무에 따른 일과·········································19

 () 수면 평가···················································21

 () 노사관계 ···················································24

 

3. 심층 면접 결과··············································28

 (1) 심층 면접 개요·················································28

 (2) 심층 면접 분석·················································28

 () 근무 형태 및 노동시간·········································28

 () 임금 ·······················································30

 () 운행 환경···················································35

 () 격일 근무에 따른 일과 ········································37

 () 노사관계 ···················································39

 () 스트레스 및 감정노동 ·········································42

 () 기타 ·······················································44

  

4. 현장 조사 결과··············································45

 (1) 현장 조사 개요·················································45

 (2) 현장 조사 분석·················································45

 () 휴게공간····················································45

 () 식당 ·······················································46

 () 화장실······················································47

 () 버스노동자의 일과············································47

 (3) 현장조사원 수기·················································50

 

5. 제언·······················································52

 (1) 노동시간 단축을 위한 교대근무 개선·······························52

 (2) 공영제와 임금현실화·············································53

 (3) 휴게시간 확보··················································53

 (4) ·종점지 식당, 화장실, 휴게시설··································54

 (5) 노선개편·······················································55

 

====================================================================

한국노동안전보건연구소 (Korea Institute of Labor Safety and Health)

서울시 동작구 사당동 64-140

Tel : 02-324-8633

Fax : 02-324-8632

E-mail : laborr@jinbo.net





[연구 보고서] 2013 철강업종 노동자의 교대제 및 건강영향 실태조사 연구보고서



   목 차

 

. 연구의 목적과 방법

1. 연구의 배경과 목적·····························································7

1.1. 연구의 배경·······························································7

1.2. 연구의 목적·······························································9

 

2. 연구의 방법과 내용····························································10

2.1. 연구의 방법······························································10

2.2. 연구의 내용······························································10

 

3. 연구 사업 경과································································13

 

. 설문조사 분석 결과

1. 설문 참여자 분포 및 인적 특성··················································15

1.1. 설문 참여자 분포·························································15

1.2. 기초 인적 사항 및 생활 습관················································16

1.3. 지회별 기초 인적 사항 및 생활 습관·········································18

1.4. 고용 관련 특성···························································20

 

2. 근무형태와 노동시간···························································23

2.1. 근무형태·································································23

2.2. 노동기간·································································27

2.3. 노동시간·································································30

 

3. 사회 경제적 조건 및 여가생활···················································36

3.1. 임금····································································36

3.2. 생활의 만족도····························································40

 

4. 교대제로 인한 건강영향·························································46

4.1. 수면 건강································································46

4.2. 사고 위험································································63

4.3. 기타 건강문제····························································67

 

5. 정신적/육체적 소진·····························································70

 

6. 노동강도·····································································75

6.1. 현재 노동강도 상태························································75

6.2. 노동강도 완화를 위한 요구 ················································81

 

7. 교대제 개선 관련 사항··························································84

7.1. 교대근무의 문제점·························································84

7.2. 초과노동을 하는 이유······················································86

7.3. 다른 형태의 교대근무로 개선 시 중요사항·····································88

 

. 요약 및 제언

1. 요약·········································································90

1.1. 근무형태와 노동시간·······················································93

1.2. 사회 경제적 조건 및 여가생활···············································93

1.3. 교대제로 인한 건강영향····················································93

1.4. 정신적/육체적 소진 및 동료의 수············································96

1.5. 노동강도·································································97

1.6. 교대제 관련······························································98

 

2. 제언·········································································99

2.1. 교대제로 인한 건강문제에 대한 대책 수립 및 적극적인 노동환경 개선 ············99

2.2. 노동시간 단축과 야간노동 최소화···········································101

2.3. 본조, 지부, 지회 차원의 다각적 노력 필요····································103


====================================================================

한국노동안전보건연구소 (Korea Institute of Labor Safety and Health)

서울시 동작구 사당동 64-140

Tel : 02-324-8633

Fax : 02-324-8632

E-mail : laborr@jinbo.net




[연구 보고서] 2013년 경진여객 버스노동자 노동환경 실태조사

 

      차례

1. 연구 배경 및 목적 1

(1) 배경 1

(2) 목적 1


2. 실태 조사의 대상 및 방법 2

(1) 조사 대상 2

(2) 조사 방법 2


3. 설문조사 결과 3

(1) 인구학적 특성 3

(2) 근무 형태 및 노동시간 4

(3) 운행환경 6

(4) 직무스트레스 9

(5) 직업 만족도 10

(6) 수면 및 피로도 12

(7) 신체적 건강상태 13

(8) 우울증상 15

(9) 노사관계 17


4. 심층 면접 결과 18

(1) 노동시간 및 노동강도 18

(2) 휴식, 휴가 및 휴게공간 20

(3) 사고경험 및 처리 23

(4) 징계 및 노무관리 24

(5) 주관적 건강상태 25

(6) 노조 활동 27

(7) 보람 있던 일 28


5. 결론 및 제언 30

(1) 운전노동자 노동실태 전면 조사 30

(2) 정신건강에 대한 긴급 조사 및 치료, 상담 시행 30

(3) 버스노동자 노동인권 보장 및 시민 안전을 위한 정책 마련 31


====================================================================

한국노동안전보건연구소 (Korea Institute of Labor Safety and Health)

서울시 동작구 사당동 64-140

Tel : 02-324-8633

Fax : 02-324-8632

E-mail : laborr@jinbo.net





[연구 보고서] 2013 경희대학교 청소용역노동자 근골격계부담작업 유해요인 조사 최종보고서 - 가톨릭대학교 서울성모병원 직업환경의학센터


* 이 연구는 가톨릭대학교 서울성모병원 직업환경의학센터에서 진행한 연구입니다. 

                     

                              차례


I. 조사 배경 및 목적

…………………………

1

II. 일반 현황 및 노동 조건

…………………………

2

1. 일반 현황

…………………………

2

2. 노동 강도 및 노동 조건

…………………………

2

3. 직무스트레스

…………………………

6

4. 피부 질환 및 사고 경험

…………………………

7

III. 근골격계 증상 설문 및 검진 결과

…………………………

9

1. 증상 설문 결과

…………………………

9

2. 검진 결과

…………………………

12

IV. 인간공학 평가

…………………………

14

V. 결론 및 제언

…………………………

24

1. 작업 환경 개선

…………………………

24

2. 근골격계 질환 예방 및 관리

…………………………

25

3. 작업장 안전보건 관리

…………………………

26

VI. 부록

…………………………

28

1. 근골격계 유해요인 조사 설문지

…………………………

28


====================================================================

한국노동안전보건연구소 (Korea Institute of Labor Safety and Health)

서울시 동작구 사당동 64-140

Tel : 02-324-8633

Fax : 02-324-8632

E-mail : laborr@jinbo.net




[연구보고서] 2013 전국우편지부 노동자의 노동환경과 건강실태 연구보고서

 

목  차

Ⅰ. 연구의 목적과 방법

1. 연구의 배경과 목적 1
   1.1. 연구의 배경 1
   1.2. 연구의 목적 4
2. 연구의 방법과 내용 5
   2.1. 연구의 방법 5
   2.2. 연구의 내용 6
3. 연구 사업 경과 11

 

Ⅱ. 설문조사 분석 결과

1. 설문 참여자의 인적 특성 12
   1.1. 설문 참여자의 인적 사항 및 생활 습관 12
   1.2. 설문 참여자의 고용 관련 특성 14

2. 임금과 노동시간 및 여가생활 20
   2.1. 임금 20
   2.2. 노동시간 31
   2.3. 생활의 만족도 35

3. 근골격계질환 38
   3.1. 근골격계질환 증상조사 38
   3.2. 근골격계질환 증상 분석 42
   3.3. 근골격계질환에 영향을 미치는 원인 분석 47

4. 수면건강 49
   4.1. 수면 실태 49
   4.2. 수면의 질 심층분석 56

5. 사고 및 질병 58
   5.1. 우편지부 노동자의 질병 유병률 58
   5.2. 업무수행 중 발생한 사고나 질병 63

6. 정신건강 65
   6.1. 정신건강 상태 65
   6.2. 설문참여자와 일반인구의 정신건강 상태 비교 66

7. 노동조건 67
   7.1. 현재 노동강도 상태 67
   7.2. 노동강도 완화를 위한 요구  69
   7.3. 가장 시급히 개선해야 할 사항 71

 

Ⅲ. 요약 및 제언

1. 요약 74
   1.1. 기본 인적 특성 74
   1.2. 임금과 노동시간 및 여가생활 75
   1.3. 건강실태 77
   1.4. 노동조건과 개선 사항 80

2. 제언 81
   2.1. 차별적인 최저임금 수준의 기본급 문제와 야간노동의 악순환 81
   2.2. 적은 인력으로 짧은 시간동안 녹초를 만드는 노동강도 문제  83
   2.3. 빈발하는 사고와 열악한 작업환경에 의한 직업병, 근본적 대책이 필요  84


====================================================================

한국노동안전보건연구소 (Korea Institute of Labor Safety and Health)

서울시 동작구 사당동 64-140

Tel : 02-324-8633

Fax : 02-324-8632

E-mail : laborr@jinbo.net





 

[연구보고서] 2012 LIG손해보험 노동자의 조직문화 및 직무스트레스를 통해 살펴본 노동조건 개선방안 연구

 

 

목 차

  

머 리 말 12

인 사 말 13

 

. 연구의 목적과 방법

 

1. 연구의 배경과 목적 14

연구의 배경 14

연구의 목적 17

 

2. 연구의 방법과 내용 18

연구의 방법 18

연구의 내용 20

3. 연구 사업 경과 21

 

. LIG손해보험지부와 LIG손해보험 현황

 

1. LIG손해보험지부 현황

LIG손해보험지부 연표 22

LIG손해보험지부 조직현황 22

 

2. LIG손해보험 현황

LIG손해보험 연표 31

LIG손해보험 경영 및 인력현황 32

LIG손해보험 조직개편 과정 40

LIG손해보험 업무상 재해 발생현황 45

 

3. LIG손해보험 노동자의 노동조건 및 주요 인사제도

LIG손해보험 임금수준 46

LIG손해보험 복리후생제도 50

LIG손해보험 승진 및 진급제도 51

LIG손해보험 평가제도 52

LIG손해보험 임금피크제 54

 

. 설문조사 분석 결과

 

1. 설문조사 개요

설문의 의도 및 목적 56

설문조사 대상 및 조사방법 56

설문조사 분석 방법 62

 

2. 설문조사 분석

기초 인적사항과 생활습관 63

사회경제적 조건 69

조직문화 80

조직관계 84

직무만족도 90

노동조합 및 노사관계 93

노동강도 97

직무스트레스 106

사회심리적 스트레스 110

감정노동 113

요약 115

 

 

. 현장조사 분석 결과

 

1. 현장조사 개요

현장조사 의의 및 목적 117

현장조사 방법 117

현장조사 분석 방법 117

 

2. 현장조사 분석

직무 및 노동시간에 대하여 118

업무 목표 및 평가에 대하여 126

직무만족도(이직을 중심으로)에 대하여 134

조직문화 및 조직관계에 대하여 141

직무스트레스에 대하여 148

개인정보보호법 시행에 따른 업무의 변화(노동강도를 중심으로) 154

LIG손해보험의 조직문화 개선 캠페인에 대하여 156

노동조합 및 노사관계에 대하여 160

 

. 제언

 

1. 노동조건 개선 과제에 대하여 166

2. 노동조합 조직운영 개선 과제에 대하여 196

 

. 부록

 

1. 설문조사지 207

2. 현장조사지 219

3. 현장실태조사 분석(2011. 4.) 221

 

====================================================================

한국노동안전보건연구소 (Korea Institute of Labor Safety and Health)

서울시 동작구 사당동 64-140

Tel : 02-324-8633

Fax : 02-324-8632

E-mail : laborr@jinbo.net




 


[연구 보고서] 2012 발전노동자의 노동조건과 건강실태조사 연구보고서

 

목 차

Ⅰ. 연구의 목적과 방법

 

1. 연구의 배경과 목적 1

1.1. 연구의 배경 1

1.2. 연구의 목적 2

2. 연구의 방법과 내용 2

2.1. 연구의 방법 2

2.2. 연구의 내용 3

2.2.1. 자료조사 3

2.2.2. 설문조사 4

3. 연구 사업 경과 8

 

Ⅱ. 발전공기업 구조조정의 경과 및 영향

 

1. 발전공기업 구조조정 및 발전노조 탄압 경과 10

1.1. 2008년 이후 발전공기업 구조조정 및 인력감축 경과 10

1.2. 2008년 이후 정부 및 발전공기업 사측의 노조탄압 경과 13

2. 발전공기업 경영현황 및 전력산업의 구조 16

2.1. 발전공기업 경영현황 16

2.2. 발전공기업의 수익성과 인건비 24

2.3. 전력산업의 구조적 문제점 25

2.3.1. 왜곡된 전력판매 구조 26

2.3.2. 발전공기업의 주식배당 문제 27

3. 발전공기업 구조조정 및 발전노조 탄압의 영향 29

3.1. 노동강도의 강화 29

3.2. 발전노조 탄압으로 인한 영향 33

4. 요약 34

 

Ⅲ. 설문조사 분석 결과

 

1. 설문 참여자 분포 및 인적 특성 36

1.1. 설문 참여자 분포 36

1.2. 기초 인적 특성 38

1.3. 고용 관련 특성 38

1.4. 직군별 주요 특성 40

1.5. 요약 41

2. 근무형태와 노동시간 41

2.1. 근무형태 41

2.2. 노동시간 43

2.3. 야간 근무 45

2.4. 대근 47

2.5. 특근 51

2.6. 요약 52

3. 노동조건과 노동강도 53

3.1. 노동조건에 대한 평가 53

3.2. 노동시간의 밀도와 보그 지수 55

3.3. 업무 후의 소진감 58

3.4. 주관적 노동강도 평가와 실제 업무 부담 60

3.5. 직무스트레스 요인 63

3.6. 요약 66

4. 건강 지표 67

4.1. 수면건강 67

4.2. 건강상 결근 경험 73

4.3. 건강행동과 체질량지수 75

4.4. 업무상 사고나 재해 76

4.5. 사회심리적 스트레스와 정신건강 78

4.6. 사회적 건강; 여가생활, 노동에 의한 일상생활 영향, 경제적 충족 81

4.7. 요약 86

5. 노동자의 인식과 필요 87

5.1. 노동강도 강화 원인 87

5.2. 노동강도 저하를 위한 필요; 희망업무량과 인원 88

5.3. 요약 92

6. 구조조정과 현장탄압의 영향 92

6.1. 강제이동 경험과 영향 92

6.2. 징계나 해고 경험과 영향 94

6.3. 요약 96

 

Ⅳ. 요약 및 제언

 

1. 요약 101

2. 제언 102

2.1. 전력산업 민영화 정책과 발전공기업 구조조정의 즉각적인 중단 102

2.2. 부족한 인력에 대한 즉각적인 충원 103

2.3. 노동강도 완화 103

2.4. 근무형태 개선 대책 마련 104

2.5. 정신건강 개선 대책 마련 105

2.6. 노조탄압 중단 및 피해 노동자에 대한 구제와 적절한 치유책 마련 106

 

====================================================================

한국노동안전보건연구소 (Korea Institute of Labor Safety and Health)

서울시 동작구 사당동 64-140

Tel : 02-324-8633

Fax : 02-324-8632

E-mail : laborr@jinbo.net




 




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